Service industry (also known as the tertiary sector) where no physical goods are produced but instead it involves the provision of services to businesses as well as final consumers. Such as – doctor appointment, accounting, mechanic or plumber services, computer services, or other types of rental services.
I-Facto is offering various solutions for creating and managing a booking & reservation businesses. From SaaS-based solution (Booking Commerce), Booking & Reservation extensions, plugins, marketplace add-ons, SMS gateway integration, to fully native mobile apps, Point of Sales Systems are available for multiple platforms.
Types of Booking Software
There are generally two kinds of booking scheduling software that businesses are using – i.e. desktop-based applications and web-based solutions on the cloud.
Following are some primary functions which are provided in almost all types of booking management systems:
- Online availability to book anytime from anywhere
- Accessible to public users
- Manage all the bookings at one place
- Accept and manage online payments
- Keeping sales records, invoices, tax calculation
- Customer relationship management
- Send reminder emails and text messages
Booking systems are used by all types of businesses and industries. From health care services, events, hotels, flights, train, movie tickets, to contracting professionals for varied services.
Hotel Room Reservation
Online hotel room reservations are becoming popular these years. Now travelers can check multiple hotels online, view prices, see pictures, and read honest reviews from the verified customers.
There are many booking websites such as booking.com, Expedia, trivago which allow hotel owners to list their properties on their site and sell the rooms.
But besides this, many hotel owners nowadays are creating their own booking website and reaching out to the customers directly. On the basis of the room availability and demand, hotel owners are providing the best prices, discounts, and cancellation option.
There are many CMS (Content Management Systems) which are available, which allows you to create a booking website easily and manage reservations, online payments, invoices, and customers.
With I-Facto booking extensions, you can create an amazing looking hotel reservation website from scratch or add hotel room booking functionality in your existing online store.
You can mention detailed information about your hotel rooms such as:-
- Room type
- Google Maps location
- Contact details
- Upload multiple pictures
- Amenities available
- FAQ section
- Show reviews & ratings
With the hotel booking system extension, the hoteliers will be able to see all the booked rooms, view customer details, manage payments, send email or SMS updates to customers, and can even do the booking from the admin panel.
Appointment scheduling software or meeting scheduling tools are mostly used for a doctor visit, dentists, eye checkup, spas, and other professional services.
In this type of booking, multiple time-based slots are created depending on the service (such as 60 minutes duration). Based on the availability, multiple options are given to a customer for choosing the desired slot.
Using I-Facto booking extension, you can add an appointment scheduling feature into your site and have a complete web-based cloud system for managing all the bookings at one place.
- Show location and contact details
- Create customizable time-slots for each day
- Add break timings between the slots
- Option to specify slot quantity
- Display calendar widget to customers
- Accept online payments
- Generate invoices
- Contact us form
- Customer reviews
Event management systems are used for different purposes such as – conferences, seminars, trade shows, business meetings, workshops, music concerts, religious events, or parties.
There are a number of advantages for having a web-based ticketing portal that provides benefits to both organizers and attendees.
- Sell tickets online
- View event calendar
- Rich media content
- View past events
- Share on social media
- Track event data
- QR code verification
- Send notification alert
With I-Facto extensions, you can create event booking products for selling tickets online. You can create multiple types of tickets such as – general, business, gold, silver, and mention complete details:
- Show venue using Google Maps location
- Upload map image
- Pricing based on person/ ticket/seat
- Ticket label
- Stock management
- Discount code/voucher
- Send SMS updates
- QR code
- Contact us form
Restaurant Table Reservation
Online table reservation platform allows the customers to book a table so that they don’t have to wait at the restaurants. Further, it also helps the owners to keep control of the management and the resources.
There are few features which must be present in any table reservation management software that makes it effective and saves time & money:
- Easy and user-friendly
- Supports multiple devices – tablet, computer, smartphone
- SMS notifications and reminders to customers
- Booking order confirmation
- Online payment processing
- Generating invoices and billing receipt
- Customer data management
With I-Facto booking extensions, you can manage the complete table reservation process in your existing e-commerce platform. From taking table reservations, handling online queries, accepting payments, mentioning about the available slots & timings, seating capacity, charged rate.
Multi Vendor Booking Marketplace
Online marketplace model also exists in booking and reservation as well, where multiple third-party vendors are available that provide same or similar services to a customer.
A multi-vendor booking marketplace provides a great advantage to consumers as it allows them to:
- Browse various offerings (hotel, flight, cab) under one roof
- Check and compare prices between sellers
- Contact multiple sellers at once
- Get offers and discounts
- Secure and reliable site
- Read about seller reviews
- Easy payment, refund, cancellations
Booking Mobile App
Booking mobile apps provide great convenience to customers to book flights, hotels, or tickets from any time and anywhere. As everything is synchronized on all the channels, the customers are able to:
- View best rates available
- Use stored card details
- Receive push notifications & reminders
- Find nearby hotels, restaurants, tickets
- Get mobile exclusive deals
With I-Facto booking mobile app, you get fully native applications for Android and iOS smartphones and tablets. Everything can be done from the booking mobile, from browsing hotel rooms, reservation tables, booking event tickets, flights, to making payments and getting updates.
Here are some special features that are available in the booking app:
- Voice search to find items quickly
- Share on social media
- Get push notifications alerts
- QR code scanning
- Hyperlocal search
- Real-time sync with the website
- Multiple payment options – cards, net banking, e-wallet
A point of sale (POS) system allows you to manage your sale transactions, bookings, customers, and sales receipts on the site.
I-Facto has developed a web-based Booking POS system that allows you to view all your booking orders, take on-site reservations, see customer information, apply coupon discount, manage cancellations easily.
Being a cloud-based POS system it needs to run on web-browser, this provides many advantages to business owners such as cafes, desks, kiosks, restaurants, hotels:
- Lower set up cost as compared to traditional POS
- Works on multiple devices – tablet, laptop, desktop computer
- Real-time synchronization with the website
- Offline mode for poor connectivity
- Supports multiple types of products
- Customizable POS system platform
We have created significant products to manage your online store.
Do you need something else?
We have pioneered and created the cost-friendly tools and extensions which generally have plug and play behavior which saves your time and keeps you on top of the productivity.
If you have any particular project or app requirement, you can reach us anytime with a small brief and We’ll get back to you.